PRST 350 Training and Development (3)

This course addresses the key concepts, models and practices that support the process of designing, delivering and assessing training and development programs across a variety of sectors (private, public, non-profit and specialized sectors). Increasing complexity and change around and within organizations is expanding the competencies required by all organizational stakeholders, while decreasing the shelf life of most skill sets. Developing and maintaining needed competencies requires more continuous and intensive training and development. The need for continuous learning, efficiency and cost effectiveness, combined with rapid expansion of the information technologies and the internet, has dramatically integrated the use of technology into the design and delivery of training. The ability to design and implement needed programs using new technologies is a key competency for managers and professional service providers in all sectors. Students will learn the key steps of needs assessment, design, delivery and assessment, including the design of a competency oriented training module.
Course Frequency: Fall